Cancellation Policy

We understand that sometimes plans change, and we strive to make cancellations as easy as possible.

How to Cancel:

  • If you wish to cancel your order, contact us immediately. We’ll do our best to process your cancellation before the order is shipped.

If Your Order Has Already Shipped:

  • Unfortunately, once an order has been shipped, it cannot be canceled. However, you can still initiate a return once you receive the item. Kindly contact us, and we’ll guide you through the return process.

For assistance, reach out to us at:

Prime Homestead USA

Phone: +1 888-805-3920

Email: support@primehomesteadusa.com

Business Hours: Monday to Friday: 9:00 AM to 5:00 PM EST